Terms & Conditions

Welcome to Ellenber.com. By using our Website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Return & Exchange Policy, and Shipping Policy. Please read them carefully before using our Website.

1. General

• Ellenber.com is owned and operated by Ellenber .We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with a revised “Last Updated” date.

• Your continued use of our Website after changes are posted constitutes your acceptance of the updated Terms.

2. Eligibility

• You must be at least 18 years old to make purchases on our Website.

• If you are under 18, you may use our Website only under the supervision of a parent or legal guardian.

3. Products & Pricing

• We make every effort to ensure product descriptions, images, and prices are accurate; however, errors may occur.

• Prices, offers, and availability are subject to change without prior notice.

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

4. Orders

• Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse an order for any reason, including:

  • Product unavailability

  • Incorrect pricing or description

  • Suspected fraudulent activity

• Once an order is placed, you will receive an order confirmation email.

5. Payment

• We accept multiple payment modes including credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD) where available.

• For COD orders, an additional handling fee may apply.

• Payment information is processed securely via our payment gateway partners.

6. Shipping & Delivery

• Orders will be shipped in accordance with our Shipping Policy.

• Delivery timelines are estimates and may vary due to factors beyond our control.

7. Returns & Exchanges

• Products can be returned or exchanged within 5 days of delivery, subject to our Return & Exchange Policy.

• Returned products must be unused, unwashed, and have the original label/tag attached.

8. Intellectual Property

• All content on Ellenber.com — including text, images, graphics, logos, product designs, and layouts — is the property of Ellenber Clothing Private Limited or its content suppliers and is protected by applicable intellectual property laws.

• You may not copy, reproduce, distribute, or use any content without prior written consent.

9. User Conduct

You agree not to:

• Use the Website for fraudulent, illegal, or unauthorized purposes.

• Post or transmit harmful, defamatory, or offensive content.

• Interfere with the security, operation, or performance of the Website.

10. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our Website or products.

• Our maximum liability, if any, is limited to the total amount paid for the order in question.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

12. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City, India].

13. Contact Us

If you have any questions about these Terms & Conditions, please contact:
Ellenber 
Email: support@ellenber.com
Phone: 7411446928
Working Hours: Mon–Sat, 10 AM – 6 PM