Terms & Conditions

1. General Use

By using this Website, you confirm that you are at least 18 years old or are using the Website under the supervision of a parent or guardian. You agree to use the Website for lawful purposes only and not engage in any activity that may harm or disrupt its functionality.

2. Products & Pricing

•All products and prices listed are subject to availability and may be changed at any time without notice.

•We strive for accuracy in product descriptions and images, but slight variations in color or design may occur due to lighting or screen differences.

•Prices displayed are inclusive of applicable taxes unless stated otherwise.

3. Orders & Payments

•Orders are confirmed only after successful payment through our secure payment gateway.

•Ellenber reserves the right to cancel any order at our discretion, with a full refund issued if payment has been made.

•In case of payment failure, your order will not be processed.

4. Shipping & Delivery

•We offer standard shipping across India. Delivery timelines and charges are mentioned during checkout.

•Free shipping is available on orders.

•For full details, visit our Shipping & Returns page.

5. Returns & Cancellations

•Returns are accepted within 7 days of delivery for unused, unwashed items with original tags and packaging.

•Cancellations are allowed only within 12 hours of placing an order or before dispatch, whichever is earlier.

•Refunds are processed within 7–10 business days after approval.

For more, refer to our Returns & Cancellations Policy.

6. Intellectual Property

All content on the Website, including images, product designs, text, and logos, is the property of Ellenber and is protected under intellectual property laws. You may not reuse or reproduce any content without prior written permission.

7. Limitation of Liability

While we strive to offer a seamless shopping experience, Ellenber is not liable for any indirect, incidental, or consequential damages resulting from:

•Website downtime or technical issues

•Inaccurate product descriptions

•Delays in delivery caused by third-party services

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

9. Contact Us

For questions regarding these Terms & Conditions, please contact:

Ellenber Support Team

Email: support@ellenber.com